Identity Theft Fraud

Identity theft fraud in insurance occurs when someone uses stolen personal information to fraudulently obtain insurance coverage or make fraudulent claims on an existing insurance policy. The fraudster may use the victim's name, National ID card number, KRA PIN number, phone number, date of birth, and other personal details to apply and/or claim for insurance policies, such as health, life, or motor insurance, without the victim's knowledge or consent.

Once the policy is obtained, the fraudster may file false claims or inflate legitimate claims to collect payments from the insurance company.

Individuals can protect themselves by safeguarding their personal information, such as by using strong passwords, not sharing sensitive information with others, reporting loss of personal documents such as ID to law enforcement and Britam, and monitoring their account statements for suspicious activity. They should also review their insurance policies regularly to ensure that all coverage and claims are legitimate.